Privacy Policy

The Good Dog School
Effective Date: 01/03/2025

The Good Dog School ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you use our services, visit our website, or interact with us. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We may collect and process the following information:

• Personal Information: Your name, email address, phone number, and postal address when you contact us or book our services.
• Dog Information: Details about your dog, such as breed, age, training history, and health considerations.
• Payment Information: Payment details when you purchase our services, processed securely via third-party providers.
• Website Usage Data: Information such as IP addresses, browser type, and pages visited to improve our website experience.

We use your information for the following purposes:

• To provide and manage our dog training and walking services.
• To communicate with you regarding bookings, appointments, and service updates.
• To improve our services and website functionality.
• To comply with legal and regulatory obligations.

We do not sell, trade, or rent your personal information. However, we may share your data with:

• Service Providers: Third-party providers who assist in payment processing, scheduling, or IT support.
• Legal Authorities: If required by law or to protect our rights, property, or safety.

We implement security measures to protect your personal data from unauthorised access, alteration, or disclosure. However, no data transmission over the internet is completely secure, and we encourage users to take precautions when sharing sensitive information online.

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.

Under the UK GDPR, you have the right to:

• Access the personal data we hold about you.
• Request corrections to inaccurate or incomplete information.
• Request deletion of your personal data where applicable.
• Withdraw consent to data processing where applicable.
• Object to certain types of data processing.
• Request the transfer of your data to another organisation.

To exercise your rights, please contact us using the details below.

Our website may use cookies to enhance user experience and analyse website traffic. You can adjust your browser settings to refuse cookies, though this may affect website functionality.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

If you have any questions about this Privacy Policy or your personal data, please contact us at:
The Good Dog School
Registered in the United Kingdom
Email: hello@thegooddogschool.com

By using our services, you agree to the terms of this Privacy Policy.